Privacy Policy

Effective Date: 12.02.2024

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Introduction

template2pdf.com (IT Dienstleistungen Sven Tantau) is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR), not only in letter but also in spirit. This Privacy Policy explains how we collect, use, store, and protect your personal data. It also outlines your rights and choices regarding your data.

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Data We Collect

Account Information

Google ID: We retain your Google ID for account signup purposes and to prevent unauthorized re-signups after account deletion. This is the only piece of personal data we retain after an account is deleted.

Conversion Job Data

• Data entered into conversion jobs, such as template configurations and placeholder values.
• Metadata such as the number of pages converted.

Automatically Collected Data

Logs and system usage statistics for security and service improvement purposes.

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How We Use Your Data

Conversion Services

To process and fulfill your conversion requests, your data passes through the following external services:

1. Template2PDF Service: Hosted on AWS, where conversion processes occur.
2. Google Services: To access your template document and store temporary data.

Data Retention

• User-Controlled Deletion: You may delete your conversion job data at any time. When this happens:
  • All associated data is scrubbed.
  • Only metadata, such as the number of pages converted, is retained for accounting reasons.
• Automatic Deletion: Data older than three months is automatically deleted.

Security

We use encryption and other best practices to protect your data during transmission and storage.

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Your Rights

Under GDPR, you have the following rights:

1. Access: You can request access to the personal data we hold about you. Or you just look at your Account and Dashboard.
2. Correction: You can request corrections to inaccurate or incomplete data.
3. Deletion: You can request the deletion of your account and associated data at any time. Just go to your account and delete it.
4. Restriction: You can request that we limit the processing of your personal data under certain circumstances. Which we would do if we find a scenario in which this would apply.
5. Data Portability: You can request a copy of your personal data in a machine-readable format.
6. Objection: You can object to the processing of your personal data for specific purposes.
7. Complaint: You have the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at sven+gdpr@template2pdf.com

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Sharing and Third-Party Processing

We share your data only with the following trusted third parties for the purposes outlined above:

• AWS: For hosting and processing the Template2PDF service.
  • Privacy Policy: https://aws.amazon.com/privacy/
• Google: For Google Analytics and Google Sign-In.
  • Privacy Policy: https://policies.google.com/privacy
• PayPal: For payment processing.
  • Privacy Policy: https://www.paypal.com/us/webapps/mpp/ua/privacy-full

These third parties comply with GDPR and implement robust security measures to protect your data.

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Cookies

We use cookies for session management and analytics. By using our service, you consent to the use of cookies. For more details, please refer to our Cookie Policy.

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Data Backup and Recovery

Backups are maintained for disaster recovery purposes. Deleted user data may remain in backups for a limited period, after which it is securely deleted.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be communicated through our website or via email. Continued use of our service constitutes your acceptance of the updated terms.

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Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: sven+gdpr@template2pdf.com

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Thank you for trusting template2pdf.com with your data.